Privacy Policy
This privacy policy was last updated on 27th February 2019 and is effective since then.
We are committed to ensure privacy and security of our users and we put forth our best efforts to succeed in this mission.
We believe our users have every right to know what limited information is collected and how that information is processed when they use our services UMA AI Bot.
This page called as Privacy Policy informs users about our policies regarding the collection, submission, use, and disclosure of information when you access, download or install UMA AI Chat Bot services.
ACSL Electronics FZE (“us”, “we”, “ours”) operates the website www.umabot.ai and UMA AI Chat Bot service.
By visiting our website, by using our services, by downloading and installing UMA Bot, you confirm that you have read this Privacy Policy and agree to the collection and use of information in accordance to this policy. If you disagree with any part of this Privacy Policy, please do not use our services.
By using our services, you agree to the terms and conditions of this Privacy Policy. Beyond the Privacy Policy, your use of the services is also subject to our Terms of Service.
Data and Information Processing
We process only minimal user data, only to a limited scope, the least possible information which is required and basic to the provision our services to the user. This necessary data is processed by us. Third-parties may be involved in processing of information for payments, websites or mobile app analytics.
Users can download, install and use our client application without any registration or sign-up process, and hence any personal information like email or mobile number is never requested.
However, we request for one email address to allow a user to sign-up as an admin and set-up UMA Chat Bot.
Any payment for subscription to our services is processed through third-parties like PayPal, Apple App Store, Google Play Store, other payment gateways. In this case, it will be subject to the third-party’s privacy policy, and not ours.
Information submitted by users
Data from Website Forms, Emails, Support Tickets, and Live Chats.
In some situations users may voluntarily choose to share their personal information with us. For example, if a user needs assistance with technical support and contacts us via website contact form, email, or our ticketing system. In such cases we will receive any information that user chooses to share with us. We use this information only for the specific purpose or the task that it was intended for. We may keep a record of this communication correspondence used to provide technical resolutions. However, we guarantee that we do not sell this information provided by users, to any third-parties. Users may request us for their details to be deleted.
We would not be responsible for any information provided to us by users on our social media channels publicly or privately. It will be sole responsibility of the user, and would be subject to privacy policy of that social media platform.
Applicable Laws
UMA Bot is run by ACSL Electronics FZE, a company headquartered in the United Arab Emirates, and is governed by the laws prescribed by the government of the country.
International Data Transfers
Our servers are located across the globe, and your data may travel through these servers. The data transfer through these servers is protected, and the servers are encrypted. Our globally located servers are rented to us by third-party service providers with whom we have strict data protection agreements in place in order to protect the data.
By using the services of UMA Bot you consent to the transfer of information through our globally spread servers.
We are not legally bound to share data and information to the authorities where the servers are located.
Security Measures
We take administrative and technical measures to safeguard your personal information against loss, misuse, unauthorized disclosure or access, altercation, and unlawful destruction.
Your Data Protection Rights
You can always contact us to check what information we have collected about you. You can also request modifications or changes to the information if you find it incorrect. You can also ask us to delete your information completely and we would do as requested by you. Changes, updates, or deletion may take some time to reflect entirely.
You also have the choice to use or not to use the services of UMA Bot. If you disagree with our privacy policy, you are free not to use the services of UMA Bot. If you are already a user of UMA Bot and wish to discontinue, you can request us to do so. Any discontinuation of the services would be done as per the sales policy.
Website Cookies – https://www.umabot.ai
Our website www.umabot.ai use cookies to provide analytical and statistical reports. These tools may be used to anonymously monitor visitors activity on our website and time spent on each page.
We may also use Google AdWords, Facebook, or other platforms for advertisement of our services. Such advertisement platforms may use cookies to serve ads to users based on specific targeting and online behavior. These would be subject to their own privacy policy.
Links to External Websites
UMA Bot website (www.umabot.ai) might contain links to other partner websites or third-party websites. These websites have their own privacy policy and we do not take any responsibility for them. You may check the privacy policy published on these websites.
Minimum Required Age
The minimum required age to use our service is seventeen (17). Any individual under the age of 17 is requested not to use our service and not to provide us with any sort of personal information. Parents and guardians may contact us if they are aware that their child is using our service or has provided us any personal information, we will make sure to delete the information promptly.
Change in Privacy Policy
We may modify, update, or change the privacy policy from time to time. You are advised to review this privacy policy periodically for any modifications. Changes to this privacy policy are effective the moment they are published on this page.
Changes, modifications and updates to this privacy policy is at our sole discretion, for any or no reason, and without any liability.
The date of updated privacy policy will be indicated at the top of the page.
Contact Us
Please contact us by email at admin@umabot.ai for any questions or concerns related to this privacy policy.