We are committed to ensure privacy and security of our users and we put forth our best efforts to succeed in this mission.
We believe our users have every right to know what limited information is collected and how that information is processed when they use our services UMA AI Bot.
ACSL Electronics FZE (“us”, “we”, “ours”) operates the website www.umabot.ai and UMA AI Chat Bot service.
Data and Information Processing
We process only minimal user data, only to a limited scope, the least possible information which is required and basic to the provision our services to the user. This necessary data is processed by us. Third-parties may be involved in processing of information for payments, websites or mobile app analytics.
Users can download, install and use our client application without any registration or sign-up process, and hence any personal information like email or mobile number is never requested.
However, we request for one email address to allow a user to sign-up as an admin and set-up UMA Chat Bot.
Information submitted by users
Data from Website Forms, Emails, Support Tickets, and Live Chats.
In some situations users may voluntarily choose to share their personal information with us. For example, if a user needs assistance with technical support and contacts us via website contact form, email, or our ticketing system. In such cases we will receive any information that user chooses to share with us. We use this information only for the specific purpose or the task that it was intended for. We may keep a record of this communication correspondence used to provide technical resolutions. However, we guarantee that we do not sell this information provided by users, to any third-parties. Users may request us for their details to be deleted.
UMA Bot is run by ACSL Electronics FZE, a company headquartered in the United Arab Emirates, and is governed by the laws prescribed by the government of the country.
International Data Transfers
Our servers are located across the globe, and your data may travel through these servers. The data transfer through these servers is protected, and the servers are encrypted. Our globally located servers are rented to us by third-party service providers with whom we have strict data protection agreements in place in order to protect the data.
By using the services of UMA Bot you consent to the transfer of information through our globally spread servers.
We are not legally bound to share data and information to the authorities where the servers are located.
We take administrative and technical measures to safeguard your personal information against loss, misuse, unauthorized disclosure or access, altercation, and unlawful destruction.
Your Data Protection Rights
You can always contact us to check what information we have collected about you. You can also request modifications or changes to the information if you find it incorrect. You can also ask us to delete your information completely and we would do as requested by you. Changes, updates, or deletion may take some time to reflect entirely.
Website Cookies – https://www.umabot.ai
Links to External Websites
Minimum Required Age
The minimum required age to use our service is seventeen (17). Any individual under the age of 17 is requested not to use our service and not to provide us with any sort of personal information. Parents and guardians may contact us if they are aware that their child is using our service or has provided us any personal information, we will make sure to delete the information promptly.